Monroe R.
IT Support Specialist | CompTIA A+ Candidate | Background in Digital Media & Technical Problem Solving
- Role
- Creative Director at Rare Norm
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Monroe R.
As a current Per Scholas IT student with a foundation in video production and tech-driven storytelling, I bring a unique mix of creative problem-solving and technical adaptability. I’m pursuing CompTIA A+ certification and have hands-on experience with troubleshooting, system configuration, and supporting remote teams. My previous experience running a video agency taught me how to communicate complex ideas clearly, manage time-sensitive projects, and adapt quickly in dynamic environments.
Experience
Creative Director
Mar 2013 — Present
Led the development of media content and technical systems for clients such as Burger King, Stanley, and Cottonelle. Managed storage and backup systems, edited content using Adobe Suite (including software troubleshooting), and implemented workflow automations. Oversaw cloud storage, system performance, and cross-platform asset delivery to remote teams.
Education
Boston Latin Academy
High School Diploma
Per Scholas
Information Technology
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