Monotosh Bagchi
Project Manager II @ Sprinklr | AI / ML Services
- Role
- Project Manager Ii Ai Ml Services at Sprinklr
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Monotosh Bagchi
At Sprinklr, we lead analytics-driven initiatives to enhance operational efficiency and cost optimization. With over 9 years of experience, we specialize in developing GenAI-powered solutions for automation, enabling significant support ticket reductions and cost savings. Our work in automating customer support has empowered stakeholders with real-time insights and improved decision-making. Collaborating with cross-functional teams, we bridge analytics, operations, and product to design scalable systems. Key contributions include launching an in-house logistics arm, integrating backend analytics with voucher partners, and building advanced reconciliation models. Passionate about leveraging data to drive innovation, we focus on creating systems that reduce inefficiencies while fostering growth and scalability.
Experience
Project Manager Ii Ai Ml Services
Nov 2025 — Present · Gurugram, IN
In my role as Project Manager II, I orchestrate the full-lifecycle delivery of complex AI and Machine Learning services, transforming strategic concepts into production-level business assets.I serve as the central strategic interface between data scientists, ML engineers, and executive leaders. My charge is to ensure technical execution is perfectly aligned with business objectives, navigating projects from initial ideation to full-scale deployment and iteration.My core focus is on-Spearheading the end-to-end project lifecycle for high-impact AI/ML solutions-Championing Agile methodologies to foster a culture of rapid, iterative development and cross-functional transparency-Safeguarding project integrity by proactively managing scope, identifying dependencies, and mitigating risks to deliver scalable, reliable models-Translating complex technical progress and data-driven insights into clear narratives of strategic value for all stakeholder levels.
Education
Rajabazar Science College Calcutta University
B.Tech, Computer Science
2010 — 2013
Skills
- Java
- Microsoft Word
- Microsoft Office
- Javascript
- Chemistry
- English
- Physics
- Microsoft Excel
- C++
- C
- Management
- Sql
- Html
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