Monojanma Acharya
Application Support Specialist and Test Engineer
- Role
- Software Engineer at Tech Mahindra
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Monojanma Acharya
Tech Mahindra Pvt Ltd | L1 & L2 Support Specialist | Delivering Exceptional IT…
Experience
Software Engineer
Aug 2022 — Present · IN
Lead a team of application support specialists, managing incidents and improving resolution times by 30%.• Collaborated with development teams to diagnose and resolve build and deployment challenges, resulting in a 40% reduction in release-related incidents while ensuring smooth transitions between software versions.• Collaborated with three development teams to implement a systematic troubleshooting process for cloud application performance issues, leading to a 25% improvement in application stability and a notable increase in user retention.• Working with developer on automation scripts in Python and UNIX to streamline monitoring and alerting processes.• Developed and maintained CI/CD pipelines for application deployment, enabling faster and more reliable releases.• Designed and maintained scalable cloud infrastructure on AWS, achieving 99.9% uptime.• Utilized Terraform for infrastructure as code (IaC), enabling quick provisioning of resources.• Created automated monitoring solutions using Splunk and Grafana to ensure system health.• Trained team members on best practices for DevOps methodologies and cloud security.
Education
DAV Public School
math Sc
2007 — 2008
Berhampur University, Berhampur
Master of Business Administration - MBA
2015 — 2018
Central Board of Secondary Education (CBSE)
Mathematics and Computer Science
2008 — 2010
Roland Institute of Technology (RIT), Berhampur
Bachelor's degree
2010 — 2014
Skills
- Java
- Microsoft Word
- Microsoft Office
- Teamwork
- C
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