Sergei Kuznetsov
IT Support Engineer @Semrush
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WORK HISTORY
IT Support Engineer @Semrush
Berlin, DE
Migrated Jira and Confluence DC → Cloud for 1,700+ users - full scope, single weekend, zero disruption. Typical timeline for this: 1-2 years.· Automated Day One SaaS provisioning for the entire Sales Division using Okta Workflows.· Daily operations: Okta idP + Okta Workflows · Tier 2 support · MDM Iru (ex-Kandji) · Google Workspace, Slack, Jira, Confluence.
EDUCATION
Moscow City Teachers’ Training University (MGPU)
Bachelor's degree, Psychology
ABOUT SERGEI KUZNETSOV
I don\'t patch problems - I fix root causes. 12+ years building corporate IT from the ground up: teams, infrastructure, security, IAM, and automation. Track record of measurable impact - built full-scale CI/CD infrastructure on bare metal virtualisation cluster, excelled in Business Process Engineering covering entire product lifecycles, delivered $200K+ in annual cost savings, SOC2 Type 2, zero-trust SDN/VPN deployments, and big-scale migrations. Comfortable at the strategy level and hands-on across the full stack.
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