Monish Tharanath Shetty

About Monish Tharanath Shetty

Specialties:Requirement Gathering, Project Management, Documentation, Business…

Experience

1. Senior Consultant Application Support & Service Owner Infosys

   Infosys

   Sep 2017 — Present · Bengaluru, IN

   End-to-End Product Ownership: Lead vision, backlog grooming, and roadmap planning for BHP Australia’s mission-critical systems(CCTV, fuel telemetry, access control). 24/7 Operational Support: Ensure uptime for IndigoVision CCTV and mining applications by coordinating with global teams, vendors, and IT. Agile Delivery: Drive sprint planning, UAT, and stakeholder demos, reducing ticket resolution time and improving system stability. Incident & Change Management: Resolve L1/L3 issues, deploy patches, and manage upgrades with zero downtime for mining operations. IoT & Telemetry Solutions: Enhance real-time monitoring (GPS, fuel sensors) to cut costs. Award-Winning Performance: Recognized with Infosys RISE Insta Award for excellence in CCTV application support.

Education

• Bangalore University

  Bachelor of Business Management, Marketing

  2009 — 2012

• University of Stirling

  Master of Science (MSc), Marketing

  2012 — 2013

Skills

• Microsoft Word
• Marketing Communications
• Online Marketing
• Project Management
• Advertising
• Works Well in a Team
• Management
• Customer Service
• Worked with Multicultural Team
• Marketing Management
• Social Media Marketing
• Brand Management
• Marketing Strategy
• Marketing
• Microsoft Excel
• Powerpoint
• Team Management
• Retail Marketing
• Market Research
• Marketing Research