Monique Chelsom

Head of Product Operations @Dayforce

Vancouver, BC, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2024 — Present

Head of Product Operations @Dayforce

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SKILLS

Managed ServicesTechnology AdoptionMulti-Channel MarketingProduct ManagementCross-Functional Team LeadershipTelecommunicationsStrategyCompetitive AnalysisSellingSales OperationsCustomer RetentionProfessional ServicesCustomer Relationship Management (Crm)Lead GenerationSales ProcessBusiness DevelopmentPartner ManagementSaasStrategic PartnershipsCloud ComputingProduct MarketingSales PresentationsCustomer FocusMobile DevicesChannel SalesChannel PartnersSolution SellingAccount ManagementChange ManagementDirect SalesUnified CommunicationsBusiness IntelligenceInternational SalesTrainingEnterprise SoftwareSalesforce.comSales EnablementCrmConsultative Selling

ABOUT MONIQUE CHELSOM

I am a people-first, results-oriented leader with a passion for driving operational excellence in the domains of Product Management and Operations. I specialize in helping scale up and optimize growing organizations while unburdening them from the complexities that come with rapid growth. I\'m dedicated to building strong, diverse, and satisfied teams while creating an efficient ecosystem that fosters innovation, accelerates growth, and maximizes both business and customer satisfaction. As an experienced product and people leader, I bring teams together to solve problems, identify what success looks like, manage change, and create customer-driven outcome-based solutions. I PM the Product Org!Throughout the agile product lifecycle, and cross-functionally across the business working with design, development, support, marketing & sales functions, I connect product strategy, market and customer insights, and business objectives, to help teams build solutions and deliver long-term value to customers. I have experience bringing Hardware, Software and Services solutions to market.Skilled in people leadership, product strategy, stakeholder management, customer and market research, roadmap planning and prioritization, and working with agile development teams or third party vendors to solve customer problems - I am known for my ability to bring teams together to take on challenging initiatives, and effectively communicate across a variety of audiences while tackling complex problems.

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Monique Chelsom — Head of Product Operations at Dayforce in Vancouver, BC, CA | Unifers