Monique Ferguson

About Monique Ferguson

I’m a strategic leader with 20+ years of experience leading operational excellence, business transformation, and organizational effectiveness across complex, matrixed environments.I thrive at the intersection of strategy and execution—partnering with executives to translate vision into outcomes, orchestrate the rhythm of the business (RoB), and strengthen leadership alignment. My expertise spans change management, culture transformation, talent development, and employee engagement, and I’m passionate about building connected, high-performing teams that deliver measurable impact.Known as a trusted advisor and integrator, I bring a balanced approach of data-driven insight and human-centered leadership to every challenge. My work enables organizations to operate with clarity, collaboration, and confidence—driving performance and purpose at every level.

Experience

1. Home Lending Change Management Executive Director

   Wells Fargo

   Oct 2023 — Present · Charlotte, NC, US

   Chief of Staff to the Head of Change Delivery and Readiness, driving operational excellence, strategic alignment and organizational effectiveness.

Education

• UCLA

  Executive Leadership Program

  2016 — 2016

• Savannah State University

  Bachelor of Business Administration, Marketing

  1993 — 1998

• University of Phoenix

  Master of Business Administration (M.B.A.)

  2011 — 2013

Skills

• Leadership
• Financial Services
• Project Planning
• Business Development
• Program Management
• Relationship Management
• Market Research
• Direct Marketing
• Business Relationship Management
• Project Management
• Management
• Strategic Planning
• Marketing
• Cold Calling
• New Business Development
• Strategy
• Sales
• Competitive Analysis
• Budgets
• Finance
• Sales Process
• Banking