Monika Sondhi
HR Process Advisor @Barclays
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WORK HISTORY
HR Process Advisor @Barclays
GB
Analyzed daily ticket data, including SLA, compliance, and addressed complex issues to ensure accurate, timely resolutions. Collect the required documents and send them to the appropriate team for processing payments such as overtime, reimbursements, bonuses, and severance Developed and structured working instructions for leaver processes, SAP and Salesforce reporting, and controls documentation. Resolved complex issues by working closely with customers to address and resolve discrepancies effectively. Maintained accurate employee records, ensuring compliance with data privacy regulations. Prepared and analyzed daily reports to identify discrepancies and necessary corrections. Engaged with multiple teams and management levels to facilitate task execution. Proficiently used HRIS (e.g, Workday, SAP, Sales force) to extract and analyze HR data.
EDUCATION
Pandit Ravishankar Shukla University
Bachelor of Arts - BA, Psychology, English Literature and Economics
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
Post Graduation Diploma, Human Resource Management
University of Northampton
Master of Business Administration - MBA, Business
SKILLS
ABOUT MONIKA SONDHI
At Barclays, my role as an HR Process Advisor focuses on enhancing employee experiences…
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