Monika Yadav
Operation Associate @PW (PhysicsWallah)
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WORK HISTORY
Operation Associate @PW (PhysicsWallah)
Work from home, US
Coordinated class schedules, exams, and academic activities to ensure smooth batch operations. Generated and distributed performance reports, attendance summaries, and other key metrics. Managed video content, including uploads on platforms like YouTube and Vimeo. Acted as the primary point of contact for students, resolving queries via calls, chats, and emails promptly. Monitored live classes and provided real-time support to students facing technical or access issues. Maintained seamless communication between students, faculty, and cross-functional teams to ensure high service standards.
EDUCATION
Chatrapati Sahuji Maharaj Kanpur University, Kanpur
Bachelor of Science - BS
ABOUT MONIKA YADAV
Operations professional with experience in academic operations, student management, and…
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