Monika Vishnoi

Asst Manager HR @Customer First Consultancy Services Pvt. Ltd

South Delhi, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2012 — Present

Asst Manager HR @Customer First Consultancy Services Pvt. Ltd

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New Delhi, IN

Customer First - Transactions In TrustCompany Overview: Customer First is a performance driven BPO providing end to end solutions in the real estate & hospitality verticals to the already established players and to the aspiring real estate developers from conceptualizing the project to execution and post possession.Description: At Customer First, we work towards the success of every individual associated with us. We strongly believe that the success of every individual, every team, every process, every department and every business is a must for the success of the organization.Mission: Customer First will be the most ethical, respected and admired Real Estate BPO by the end of 2013.Vision : To create market leadership in the real estate vertical by creating an unparalleled customer experience through • Proficient People• Robust Processes• Cutting Edge Technology• Top of the Line InfrastructureBrand Essence: “Transactions In Trust”It symbolizes that all the transactions, carried out by us, occur within the ambit of Trust. Customer First Operations: It is providing Business Consultation & Process Outsourcing Services with a focus on Customer / Dealer / Employee Management services platform for Real Estate & Hospitality industry verticals. In the first few months of inception itself “Customer First” is a 100+ people strong team operating in the NCR, Jaipur & GOA, to be followed by Shimla, Neral and Karjat, along with a few other cities in Northern India like Lucknow, Kanpur, Agra, Amritsar, Chandigarh, Jalandhar & Ludhiana which are to be added subsequently before the end of this year. The Group is also going to operate serviced apartments chain in the GOA region starting the coming September.

EDUCATION

2009 — 2011

Stratford University

MBA

1990 — 2002

DDPS

Schooling

SKILLS

Human ResourcesNew Hire OrientationsSalaryBackground ChecksRecruitingTeam ManagementScreeningEmployee EngagementTechnical RecruitingExit InterviewsHR PoliciesEmployee RelationsMarket ResearchPerformance ManagementBenefits NegotiationSourcingHrisPerformance AppraisalTalent AcquisitionInternet RecruitingRecruitmentsOrganizational Structure

ABOUT MONIKA VISHNOI

Asst. Manager HR at Customer First Concepts

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Monika Vishnoi — Asst Manager HR at Customer First Consultancy Services Pvt. Ltd in South Delhi, IN | Unifers