Monika Verma

Sr. Engineer QA @ SHL | Agile Scrum Foundation | QA Leadership & Management | Release & Stakeholder Management | Quality Metrics & Reporting | CI/CD Process & management | Manual & Automation Testing Oversight

Role
Quality Assurance Lead at SHL
Location
Gurugram, HR, IN
LinkedIn followers
500 followers

About Monika Verma

Quality Assurance Lead at SHL with over 9 years of experience in test management, client communication, and ensuring successful implementation of projects. Skilled in test planning, process adherence, defect management, and creating detailed test artifacts, including test plans, scenarios, and cases. Proficient in UI testing, system testing, and sprint planning, with a strong focus on maintaining quality standards and delivering seamless releases. At SHL, actively contribute to client reporting, requirement analysis, and collaboration with business analysts to ensure efficient and effective project delivery. Certified in Agile Scrum Foundation and Robotic Process Automation, with a commitment to fostering teamwork and ensuring project success.

Experience

  1. Quality Assurance Lead

    SHL

    Feb 2022 — Present · Gurugram, IN

    Test Lead to ensure successful implementation & overall release delivery• Daily Client communication & Handling offshore team.• Client reporting activities – Test Plan, Status Report, Progress Report, Test completion report, Triage & recovery calls• Test planning, Process adherence and work distribution• Design / Review of test artifacts such as Test Plan, Test scenarios, Test Estimation & Test Cases• Test data & Defect management activities• Walkthrough sessions with business analysts for requirement analysis, understanding & clarifications

Education

  • Maharshi Dayanand University,Rohtak (Haryana)

    Masters in Computer application, MCA

    2011 — 2014

  • Maharishi Dayanand University, Rohtak (Haryana)

    BCA, Computer Science

    2008 — 2011

Skills

  • Program Management
  • IT Operations
  • Requirements Analysis
  • Vendor Management
  • IT Strategy
  • Disaster Recovery
  • Cissp
  • Team Leadership
  • Project Planning
  • Agile Methodologies
  • IT Service Management
  • Defect Life Cycle
  • Management
  • Test Planning
  • Change Management
  • Pci Dss
  • Project Management
  • Web Services
  • Loadrunner
  • Pre-Sales
  • Bug Tracking
  • Mis
  • Service Delivery
  • IT Audit
  • Business Analysis
  • Process Improvement
  • Telecommunications
  • Test Cases
  • Banking
  • Manual Testing
  • Risk Management
  • Team Management
  • Api Testing
  • Security
  • Iso 27001
  • Business Continuity
  • Business Development
  • Java
  • .net
  • Cisa

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Monika Verma — Quality Assurance Lead at SHL in Gurugram, HR, IN | Unifers