Monika Somu
Software Engineer @ITW Food Equipment Group
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WORK HISTORY
Software Engineer @ITW Food Equipment Group
OH, US
Designed, created, and customized software solutions to help manage and automate operations for D365 CE/CRM, Field Service.Developed plugins using C# and corresponding custom APIs, client-side scripts using JavaScript, and Custom component frameworks using TypeScript to extend platform functionality and to enhance the system usability. This has helped with manageability as all the corresponding code is integrated with GIT.Enhanced internal apps to meet high-performance demands using 100s of out of the box artifacts like Power Automate cloud flows, Power Pages, Business Process Flows, Processes, to name a few. Managed solutions across DEV/UAT/PROD, ensuring application reliability and availability.Integrated AI-based tools like Resource Scheduling Optimization (RSO) in field service, which drastically improved our technicians’ and dispatchers’ efficiency.Developed SQL queries and leveraged Dataverse for efficient data retrieval, manipulation, and built interactive dashboards and Power BI to improve data visualization and user decision-making.Implemented Azure Functions that listen to Service Bus queues/topics and process messages sent from external request-management systems like ServiceNow and ServiceChannel.Supported D365 modules such as Finance and Operations, Customer Engagement, and Sales by delivering tailored solutions to improve business operations and customer experience.Integrated and managed plugins and other artifacts from other vendors for payment processing, tax-related concepts implementation.Involved in all phases of the project lifecycle, including requirement gathering, solution design, development, deployment, testing, and post-go-live support for a canvas app built for the HR team.Transformed paper-based forms into a canvas app, created a model-driven app for reporting, and used Dataverse as a backend.Built and used an Azure CI/CD pipeline for the deployment of the app across environments.
EDUCATION
Pondicherry Engineering College
Bachelor of Technology, Computer science and engineering
University of Dayton
Master's degree, Computer Science
ABOUT MONIKA SOMU
As an Application developer/ Analyst at ITW Hobart Service, I strive to work my best to give out the outputs that the industry expects. My work emphasizes on Microsoft power platform especially on Microsoft power apps and Microsoft power automate. I tweak into Finance and operations, Backend databases, Azure Devops a little. So that basically helps me learn SQL, Cloud computing.As a master\'s student in computer science, I was and am passionate about exploring the full potential of technology and its impact on society. Specifically, I have a strong interest in full-stack Java development and its applications in creating dynamic and user-friendly web applications.Throughout my academic journey, I have developed a solid foundation in programming languages such as Java, HTML, CSS, and JavaScript. I have also gained practical experience in database management, software development, and web technologies such as Angular and React.As a forward-thinking individual, I am always looking for opportunities to learn and grow. I have participated in coding boot camps and online courses, which have allowed me to broaden my knowledge and hone my skills in full-stack Java development.My ultimate goal is to leverage my skills and expertise to create innovative and meaningful technology solutions that can help solve real-world problems. I am excited to explore new opportunities and collaborate with like-minded individuals to bring my vision to life.Highly interested in System design concepts.
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