Monika Singh
Test Lead @AXA
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WORK HISTORY
Test Lead @AXA
London, GB
Lead end-to-end QA governance and release readiness for large-scale insurance transformation initiatives, operating within highly regulated environments and partnering closely with Product, Engineering, Risk, and Business stakeholders to ensure predictable, compliant, and high-quality go-lives.Key responsibilities and impact include: Own enterprise QA governance across SIT, Integration, UAT, and Non-Functional Testing, establishing clear entry/exit criteria, risk controls, and release certification standards Drive release readiness and go/no-go decisioning, providing leadership with transparent visibility into quality status, residual risks, and regulatory exposure Lead defect lifecycle management and triage governance, enforcing severity-based prioritization and cross-functional accountability to reduce critical defect leakage Implement risk-based testing strategies and regression optimization, improving test coverage efficiency while maintaining regulatory-grade quality standards Deliver executive-level quality metrics and dashboards, enabling data-driven decisions across delivery health, defect trends, and execution progress Partner with business, technology, and vendor teams to manage test environments, dependencies, and defect SLAs, ensuring smooth execution across multi-stream programs Mentor and guide QA team members, embedding standardized frameworks, best practices, and quality discipline across delivery teams
EDUCATION
Bharati Vidyapeeth
Bachelor's degree, Engineering
Alliance University
Master of Business Administration - MBA, Project Management
ABOUT MONIKA SINGH
Quality, for me, has always been about confidence and trust - confidence that a platform will perform under pressure, meet regulatory expectations, and support critical business outcomes.Over the last 15+ years, I’ve built my career at the intersection of QA, governance, & risk, delivering enterprise-scale outcomes across banking, insurance, securities, & regulated financial platforms in the UK and global environments. My work spans complex transformation programmes where release readiness, risk control, and audit confidence are non-negotiable.Early in my career, I learned that quality issues rarely originate in testing. They originate in unclear ownership, weak governance, & decisions made without visibility into risk. That insight shaped my approach and continues to define my leadership style today.I now operate as a Sr QA & Test Governance Leader, specialising in:* QA operating models and governance frameworks* End-to-end test oversight across SIT, UAT, Integration, & NFT* Release readiness & go/no-go decision supportRather than focusing on execution alone, I work closely with Product, Engineering, Risk, & Compliance to bring transparency to quality, align decisions to risk appetite, and ensure releases move forward with confidence and predictability.Across my career, I’ve had the opportunity to:* Build and scale QA COE, embedding standardised frameworks, metrics, and governance models that improve delivery maturity* Lead enterprise defect governance and triage, reducing critical leakage through severity-driven prioritisation and clear accountability* Implement risk-based testing and regression optimisation, accelerating delivery without compromising regulatory or audit standards* Provide executive-level quality dashboards and insights, enabling leadership teams to make informed, data-backed release decisions* Govern Agile, Waterfall, and hybrid delivery models across complex, multi-stream transformation programmesI have deep experience working in highly regulated environments, aligning quality practices with compliance, audit readiness, accessibility (WCAG), and operational resilience expectations.Today, I lead quality within insurance and digital transformation initiatives, managing distributed teams, vendors, and stakeholders across multiple delivery streams. I’m passionate about quality as a leadership function - where governance, clarity, and risk awareness enable faster, safer, and more sustainable technology delivery. UK-based Open to senior QA, Test Governance, & Quality Transformation leadership conversations.
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