Monika Nimbalkar
Application Support Engineer @Accenture
Signup · Get unlimited contacts
WORK HISTORY
Application Support Engineer @Accenture
Mumbai, IN
Delivered first-level analysis for incidents and ensured timely resolution within SLA.• Responsible to check the success ratio of major Applications using performance monitoring tools.• Executed transaction cleanups, end-of-day (EOD), and start-of-day (SOD) activities for key applications like GPH, SFMS, NACH etc.• Report generation for various reports like MIS, PFRDA etc. and provide to stakeholders.• Handling L1 level application related incidents/tickets with proper resolution to the users.• Maintained excellent client relationships, consistently providing updates on application performance and process availability.• Contributed in identifying, writing related queries and delivering automated iCheck and iView to enhance operational efficiency and reduce manual interventions.
ABOUT MONIKA NIMBALKAR
Experienced application developer (2+ years) adept in PL/SQL enhancement…
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.