Monika Morris

Senior Process Analyst @Ameriprise Financial Services, LLC

Senior Process Analyst responsible for facilitating project management and business analysis activities for organizational initiatives identifying and driving process improvement opportunities and developing process solutions through effective project management techniques. • Conducted end-to-end analysis of the Trade Correction process by conducting data analysis, identifying automation opportunities, developing project plans, creating As Is (Point of Departure) and To Be (Point of Arrival) process maps, writing detailed business requirements and collaborating with Business and Technology teams to implement automation solutions. • Assigned to lead and monitor Robotics initiatives in collaboration with the key stakeholders, business analysts and technology to track and report on large and small Robotics projects across multiply workstream and departments. • Responsible for leading process enhancement requests, conducting data analysis, creating project charters, timelines, conducting side-by-sides and requirements gathering and working with technology to implement process enhancement or automation resolutions. • Collaborated and adopted evolving department norms including project governance, training, weekly, bi-weekly and monthly reporting requirements targeting a broad audience including high-level leadership.