Monika Mittal

About Monika Mittal

Clinical operations & knowledge of global processing of Investigator site payments using CTMS/ financial systems • Experience with process automation and UAT testing• Well versed with tools like MEDIDATA, IMPACT, Tally, Oracle EBS • Global Payment experience with contractual and taxation knowledge• Proficient in advance excel and Macros writing (VBA) • Report and dashboard development for different working scenario • Presentation and Management skills • Project Escalation Management • Conversant with Return Filing • Project reconciliation at closeout• Detail oriented, self motivated, problem solver, quick learner and experienced in successfully training and managing a team in India for Global operations• Developing training material and process SOPs

Experience

1. Team Lead

   Syneos Health

   May 2022 — Present · IN

   Provide assistance to the IMS and Syneos Health Project teams related to administering complex, global, and/or specialized setups and payments to investigators and institutions participating in clinical trials in accordance with sponsor and company requirements. Support training initiatives and mentors less-experienced staff. Provide analytical support to the global Investigator Management Solutions BU. Complete internal and external analysis that may include reporting and/or assists internal and external teams to ensure all processing and reporting is submitted timely and accurately. Function as a subject matter expert (SME) and conducts internal team education and drive payment and setup process improvements. Identifies project and/or individual site payment related problems and works with internal and external team members to provide and implement solutions. Partner with internal and external customers and project teams and participates on project meetings and helps troubleshoot and resolve issues. Help drive system and process enhancements that improve the productivity and quality of the investigative budget process. Assist with documenting work instructions, policies, or procedures for Investigator Budget Specialist essential job functions. Maintain and update training material for respective IMS group. Perform a variety of administrative functions; update and maintain setup and payment details within core systems, and other related duties as assigned.

Education

• Dayalbagh Educational Institute

  Bachelor’s Degree

  2012 — 2015

• Dayalbagh Educational Institute

  Master of Business Administration (M.B.A.)

  2014 — 2016

Skills

• Program Management
• Accounting
• Research
• Sap Fi
• Power Point
• Microsoft Excel
• Business Analysis
• Strategic Planning
• Portfolio Mnagement
• Annual Returns
• Analysis & Interpretation
• Ms Word
• Opera
• Team Management
• Advance Excel
• Microsoft Office
• Financial Analysis
• Data Analysis
• Financial Services
• Finance
• Leadership
• Management
• Rms
• Competitive Analysis
• Customer Service
• Indian Taxation
• Project Management
• Tally Erp
• Microsoft Powerpoint
• Public Speaking