Monika Kumar
Crew Trainer @McDonald's
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WORK HISTORY
Crew Trainer @McDonald's
Mississauga, ON, CA
EDUCATION
Kendriya Vidyalaya
Commerce
Fairfield Institute of Management & Technology
Bachelor of Business Administration - BBA
Loyalist College
Diploma of Education
ABOUT MONIKA KUMAR
Great service isn’t just about transactions—it’s about connections \" I didn’t just step into customer service; I grew into it. From my first role taking orders to now training newbies and ensuring top-notch service, I’ve learned that the little things—like a warm greeting make the biggest impact. With experience in customer support, sales, and food service, I’ve mastered handling inquiries, resolving concerns, and making every customer interaction a positive one. Now, as a Crew Trainer at McDonald\'s, I don’t just serve customers—I help shape the next generation of service professionals. Beyond the frontlines, I’m currently pursuing a Postgraduate Diploma in Global Business Management, expanding my expertise in leadership, operations, and business strategy. I believe that growth comes from curiosity, adaptability, and the courage to take on new challenges. So, if you\'re looking for someone who can blend service, leadership, and a customer-first mindset, let’s connect!
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