Monika Gupta
Customer Success Associate @Unicommerce || Ex-InsuranceDekho || Partnership Manager || Ideas & Strategies
- Role
- Senior Associate Customer Success at Unicommerce
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Monika Gupta
As an Senior Associate Customer Success professional, I am committed to ensuring that our…
Experience
Senior Associate Customer Success
Jul 2024 — Present · Gurugram, IN
As an Senior Associate Customer Success professional, I am committed to ensuring that our clients receive exceptional service and support. I specialize in managing customer accounts, resolving issues efficiently, and understanding client needs to enhance their experience. My strengths lie in effective communication, problem-solving, and a proactive approach to customer engagement. I take pride in contributing to increased customer satisfaction and retention through personalized support and strategic initiatives. Passionate about helping clients succeed, I am dedicated to continuous improvement in my role and look forward to advancing in the customer success field.
Education
KIDWAI M GIRLS INT COLL ALLAHABAD
INTERMIDIATE
2014 — 2016
KIDWAI M GIRLS INT COLL ALLAHABAD
High School Diploma
2013 — 2014
University of Allahabad
Master of Arts - MA
2019 — 2021
University of Allahabad
Bachelor of Arts - BA
2016 — 2019
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