Monika Arora

About Monika Arora

Learning and Development Professional with Over 19 Years of Experience in the Learning…

Experience

1. Content Head

   Reliance Digital

   Feb 2017 — Present · Navi Mumbai, IN

   Manage the content team comprising Learning Design, Media Design, Learning Management System (LMS), Product and System & Process SME, and Project and Vendor Management teams• Cater to Store Operations, Service and corporate teams• Coordinate with stakeholders to gather learning and performance support requirements and present solutions to seek alignment• Responsible for managing needs analysis, design, development and deployment and tracking learning effectiveness o Analyse job roles and learning needso Develop role-based competency frameworkso Design, develop and participate in conducting assessment centres and assessment development centreso Design and develop various forms of content, such as ILTs, WBTs, performance support tools, assessments and blended learning resourceso Handle Induction, Product, System & Process, Sales, Behavioural and Leadership trainingo Conduct Train the Trainer sessions Deliver sessions relevant to own job role• Develop integrated career development frameworks for critical front-end roles• Participate in defining the annual operating plan (AOP) for the L&D team• Lead new technology initiatives pertaining to Learning and Development

Skills

• Educational Technology
• Project Planning
• Training Needs Analysis
• Training
• Learning and Development
• Team Management
• Employee Training
• E-Learning
• Learning Management Systems
• Addie
• Organizational Learning
• Learning Design
• Instructor-Led Training
• Technical Training
• Blended Learning
• Training Delivery
• Knowledge Management
• Instructional Design
• Distance Learning
• Adult Education
• Competency Modelling
• Learning Management
• Content Development
• Needs Analysis
• Ilt