Monicha Taylor
Communication Specialist | Bridging Brands and Audiences Through Meaningful Dialogue |Writing-Driven and Story-Inspired
- Role
- Client Success Specialist at Noy Media Group
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Monicha Taylor
With over 9.5 years of hands-on experience in client management, marketing, and public…
Experience
Client Success Specialist
Apr 2023 — Present · Atlanta, GA, US
At Noy Media Group, a full-scope advertising agency focused on the personal injury vertical, I serve as the primary point of contact for client communication, strategy, and satisfaction. I manage day-to-day client needs, coordinate media production schedules, and oversee content planning and social media engagement across platforms. I regularly collaborate with internal teams to align on deliverables, optimize account performance, and identify upsell and renewal opportunities. I also lead Asana-based task management, ensure detailed CRM updates, and attend on-site media shoots as needed, supporting a seamless and proactive client experience.
Education
University of West Georgia
Bachelor of Applied Science (B.A.Sc.), Public Relations/Image Management
2012 — 2017
Skills
- Integrated Marketing
- Strategic Planning
- Public Relations
- Social Media
- Social Media Marketing
- Pubic Speaking
- Microsoft Office
- Event Planning
- Leadership
- Public Speaking
- Customer Service
- Microsoft Excel
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