Monica Natsuko Washisu

Senior Central Support Specialist @Carbon Health

Assist patients with scheduling an appointment - Support patients via through EHR messages, phone & email using TalkDesk- Assist with prior authorization with patient’s insurance for medical imaging, prescription authorization, specialist visits- Create a specialist referral workflow for our Extended Care team - Creating pre registration manual workflow for virtual primary care patients - Assisting primary care providers with answering workflow questions - Handle 20+ faxes via Documo