Monica Sluyter
Product Leader who thrives on bringing together customer needs with product innovation to drive revenue and growth
- Role
- Director Customer Experience at SiriusXM
- Location
- Hillsborough, NJ, US
- LinkedIn followers
- 500 followers
About Monica Sluyter
As a Dynamic Product Leader, I have a proven record of delivering both growth and customer retention for large technology firms. In my most recent role, I launched a new product which boosted subscriptions by 150K new accounts, contributing more than $9 million in revenue. My expertise as an adept technologist allows me to skillfully partner with engineering/development groups to accelerate product improvement and influence customer adoption. I am passionate about driving growth and customer satisfaction through innovative product management strategies and strong partnerships with cross-functional teams.Key Skills: Product Management || Agile Software Methodology || Product Roadmaps || Cross-functional team leadership || Competitive Market Analysis || Business Policy and Pricing || Go-to-Market Strategy/Execution || SaaS/Cloud || User Experience || Data-driven Decision Making || High Performing Teams || Customer Experience || Project Management || Program Management
Experience
Director Customer Experience
Aug 2023 — Present · New York, NY, US
Education
USC Marshall School of Business
MBA, Finance, minor in Marketing
Rutgers University
Customer Experience Management certificate
University of Maryland
BS, Chemical Engineering
Skills
- Marketing
- Chatter
- Data-Driven Decision Making
- Product Management
- Cross-Functional Team Leadership
- Team Management
- Product Marketing
- Product Lifecycle Management
- Sales Operations
- Social Collaboration
- Enterprise Software
- Sales Management
- Software Documentation
- Sdlc
- Analytics
- Product Life Cycle Management
- Saas
- Go-to-Market Strategy
- Agile Methodologies
- Management
- Strategy
- Strategic Partnerships
- Crm
- Sales Process
- Business-to-Business (B2b)
- Sales
- Software as a Service (Saas)
- B2b
- Product Launch
- Leadership
- Documentation
- Salesforce.com
- Sales Enablement
- Product Development
- Collaborative Problem Solving
- Competitive Analysis
- Mobile Devices
- Software Development Life Cycle (Sdlc)
- Crm Software
- Customer Relationship Management (Crm)
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