Monica Petersen

About Monica Petersen

Senior Technical Program Manager with over 15 years of experience in multiple industries, with deep skills in data center applications. Currently managing large teams in store format innovation, made more relevant by COVID-19. Previous experience in Infrastructure Technology design and deployment at Starbucks’ highest profile endeavors around the globe. Certified as a Project Management Professional (PMP) since 2004. Highly knowledgeable of project management practices and processes, a leader in project management methodologies, and proven experience in working with clients. Driven, detail-oriented professional with a reputation for successful project implementations resulting in intelligent and rapid execution, cost savings, and efficient operation.Specialties: • Extensive experience and expertise in Infrastructure Technology• Cybersecurity considerations and implementation• Exemplary detailed analytical skills• Understanding of the power and necessity for effective communication• Proposal and bid development and management• Project team management including offshore team members• Client relationship management• Subcontractor and Vendor management• Citrix XenApp and XenDesktop implementation• Exceptional organizational skills• Data Center Planning, Design, Construction, and Relocation• Project management in financial, health care, web service provider, transportation, travel, manufacturing, and retail industries

Experience

1. Senior Program Manager in Store Format Innovation, Global Growth & Development

   Starbucks

   Mar 2020 — Present · Seattle, WA, US

   Senior program manager responsible and accountable for leading large teams in multiple projects focused on innovation in store formats, made more relevant by the impact of COVID-19. Effective collaboration required across numerous internal organizations. Driven by intellectual curiosity in working with an extremely high-performing team on new concepts and approaches. Strength in filtering and distilling inputs and eliminating barriers for the team\'s success in a new world of working. Relentless and passionate focus on high-quality execution in an analytical, organized, and thorough manner, with attention to details that make a difference.

Education

• Stanford University

  MS, Structural Engineering

• Rice University

  BS, Civil Engineering

Skills

• Client Communications
• Data Center Relocation
• Project Portfolio Management
• Data Center
• Pmo
• Pmp
• Leadership
• Client Engagement
• Customer Relationship Management (Crm)
• Citrix Upgrade
• Crm
• Management
• Data Center Design
• Distributed Systems Management
• Communication
• Program Management
• Client Interfacing
• Project Execution
• Project Implementation
• Testing
• Structural Engineering
• Infrastructure
• Enterprise Software
• Vendor Management
• IT Strategy
• Project Delivery
• Project Planning
• Client Services
• Data Center Consulting
• Project Management
• Architectural Design
• Data Center Construction
• International Project Management
• Facilities Management
• Virtual Desktop Implementation
• Systems Management
• Offshore Project Management