Monica Pepe
Service Delivery Lead @Impresiv Health
Signup · Get unlimited contacts
WORK HISTORY
Service Delivery Lead @Impresiv Health
FL, US
BCBS of AZ - Service Delivery Lead, Technical DiscoveryManage two Agile teams responsible for discovery and documenting technical specifications for enterprise integrations, including Azure based, external vendor and on prem systems. Groom Features and assign to Technical Analysts. Assist with onboarding and training new Product Owners and Technical Analysts. Clearing roadblocks for the technical discovery teams. Build dashboards in DevOPs used for status reporting.
EDUCATION
Commonwealth University-Bloomsburg
Psychology
San Diego Miramar College
Computer Information Systems
Montgomery County Community College
Business Administration and Management, General
SKILLS
ABOUT MONICA PEPE
Results oriented, technical and analytical, skilled in Road Map development, market and client research, analyzing feedback transforming needs into improved data products and outputs, providing innovation to clients helping to improve automation, productivity and revenue. Work directly with personnel across multiple business units, including Marketing, IT, Operations, Sales, Development, QA, Training to coordinate and ensure team goals are unified across the organization. Consistent success analyzing systems, business processes and business intelligence, developing work time estimates, project plans, implementing change, completing projects on target, reducing cost and improving productivity. Advises executive management on proposed process and system changes based on experience, valued judgment, vision, and innovation.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.