Monica Payan
Product Manager @Baylor Scott & White Health
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WORK HISTORY
Product Manager @Baylor Scott & White Health
Dallas, TX, US
Digital health AI Product Manager supporting chat bot and navigation initiatives within Baylor Scott & White\'s Levanto vertical.
EDUCATION
The University of Texas at Dallas
Certification Courses in Project Management (PMP)
Ashworth College
B.A. Business Management
U.S. Army Quartermaster School
Automated Logistics Certification
SKILLS
ABOUT MONICA PAYAN
With a strong background in AI and the Metaverse from my time at Meta, combined with many years of experience in Product and Program Management, I am eager to drive innovation and transformation in a new environment.Throughout my career, I have held senior-level roles in Product and Program Management within the technology sector. As a seasoned leader, I have successfully overseen the end-to-end product lifecycle, from ideation to market launch, consistently delivering strategic objectives and driving revenue growth. My responsibilities have encompassed:• Defining Product Strategy: Developing and executing product roadmaps aligned with the company\'s vision and market trends, while considering customer needs and competitive analysis.• Cross-Functional Collaboration: Leading and collaborating with diverse teams, including engineering, design, marketing, and sales, to ensure seamless execution and successful product launches.• Market Analysis: Conducting comprehensive market research to identify emerging trends, customer pain points, and opportunities for product differentiation.• Product Development: Guiding product development efforts, setting priorities, defining requirements, and conducting regular reviews to maintain product quality and timely delivery.• Customer Insights: Engaging with customers to gather feedback, understand user behavior, and incorporate insights into product enhancements.• Financial Management: Managing product budgets, forecasting financial performance, and aligning resources to maximize return on investment.• Performance Analytics: Defining key performance indicators (KPIs) and utilizing data-driven insights to continuously improve product performance and user satisfaction.• Product Launches: Orchestrating successful product launches, coordinating marketing efforts, and driving adoption to achieve business objectives.I strongly believe that my extensive experience in Product and Program management, coupled with my AI and Metaverse expertise, positions me as a valuable asset to your team and your organization\'s growth.I look forward to discussing how my qualifications align with your needs.
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