Monica Munoz
Send360 Customer Success Manager | Ex Amazon
- Role
- Customer Success Manager at Send360 - The Salesforce-First Brand Engagement Platform
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Monica Munoz
I am a results-driven marketing automation and operations professional with a passion for…
Experience
Customer Success Manager
Send360 - The Salesforce-First Brand Engagement Platform
Apr 2025 — Present
Send360 makes sending direct mail, gifts & kits as easy as email. Since 2009, we’re the #1 most installed direct mail solution on the AppExchange with millions of in-hand touches automated & tracked in Salesforce
Education
Harvard Extension School
Master's degree, Sustainability and Environmental Management
2015 — 2017
Harvard Extension School
Professional Graduate Certificate, Sustainability
2015 — 2017
University of South Carolina
Bachelor's degree, Public Relations
2010 — 2014
Harvard Extension School
Professional Graduate Certificate, Corporate Sustainability & Innovation
2015 — 2017
Skills
- Recruiting
- Leadership
- Grant Writing
- Corporate Sustainability
- Systems Thinking
- Environmental Awareness
- Data Analysis
- Writing
- Sustainability Reporting
- Change Management
- Sustainability
- Social Media
- Research
- Corporate Social Responsibility
- Newsletters
- Management
- Marketing
- Presentations
- Event Planning
- Digital Marketing
- Marketing Automation
- Pardot
- Salesforce.com Administration
- Tableau
- Microsoft Office
- Blogging
- Public Relations
- Public Speaking
- Environmental Management Systems
- Events Coordination
- Press Releases
- Ecotourism
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