Monica L. Alexander
- Role
- SEI
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Monica L. Alexander
As a strategic leader, I thrive on facilitating transformation to enhance both customer…
Experience
Present
Education
University of Virginia Darden School of Business
Executive Education
2015 — 2016
Florida State University - Herbert Wertheim College of Business
BS, MIS
1994 — 1996
Skills
- Troubleshooting
- Change Management
- Call Center
- Team Leadership
- IT Management
- Automation
- Business Process Improvement
- Voip
- Data Center
- Software Documentation
- Sdlc
- Requirements Analysis
- Cloud Computing
- Pmo
- Pmp
- Leadership
- Quality Assurance
- Process Improvement
- Integration
- Project Portfolio Management
- Software Project Management
- Customer Satisfaction
- Testing
- Sharepoint
- Performance Management
- Crm
- Itil
- Business Analysis
- Program Management
- Business Process
- Vendor Management
- IT Strategy
- Call Centers
- Sarbanes-Oxley Act
- Agile Methodologies
- Management
- Business Intelligence
- Telecommunications
- System Administration
- Strategic Planning
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