Monica Sanchez
HIM Professional | Coder | Problem Solver
- Role
- Risk Adjustment Coder at Optum
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Monica Sanchez
With over a decade in healthcare administration, my expertise lies in fostering customer excellence and advancing clinical development. At 3M, my mission is to ensure quality customer service and continuous improvement aligns with our corporate culture. My role as a Customer Service Manager involves leading a Patient Care Team, emphasizing the importance of efficient device coordination for home patients, and upholding the integrity of customer interactions, reflecting our commitment to excellence.Previously, as a Clinical Development Analyst, I honed my skills in project coordination and content development. This experience has been instrumental in my ability to innovate and streamline processes within the customer service domain. My tenure in this role has equipped me with the competencies to drive initiatives that enhance patient care and optimize service delivery, ensuring that 3M remains at the forefront of healthcare solutions.
Experience
Risk Adjustment Coder
Aug 2025 — Present
Education
Texas McCombs School of Business
Data Science and Business Analytics
Texas Woman's University
MBA, Business Administration
2008 — 2010
Texas State University
BS, Health Information Management
2006
Texas State University
Bachelor of Science - BS, Health Information Management
Houston City College
Associate of Arts and Sciences - AAS, Health Information/Medical Records Technology/Technician
1999
Texas Woman's University
Master's degree, Business Administration and Management, General
Skills
- Medicaid
- Medical Records
- Leadership
- Healthcare
- Hospitals
- Epic Systems
- Emr
- Hospital Information Systems
- U.s. Health Insurance Portability and Accountability Act (Hipaa)
- Revenue Cycle
- Healthcare Information Technology (Hit)
- Medical Coding
- Meditech
- Project Management
- Rhia
- Ccs
- Informatics
- Management
- Healthcare Information Technology
- Healthcare Consulting
- Electronic Medical Record (Emr)
- Medical Billing
- Healthcare Management
- Medical Terminology
- Compliance
- Ms Project
- Health Information Management
- Drg
- Clinical Research
- Ehr
- Operations Management
- Medicare
- Apc
- Document Imaging
- Hipaa
- Physicians
- Icd-10
- Icd-9
- Team Management
- Microsoft Office
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