Monica Colston

About Monica Colston

A talented and effective communicator who has an energetic approach to work and a friendly personality. With skills in Human Resources, Office and Call Center Management, I am committed to recruiting new associates, to the development and growth of people, departments, and companies. I have a strong desire to make a measurable difference to any company I work for, and willing to undertake any challenges that may come my way. Fully capable of combining my extensive experience and insight to further grow a business. Extensive supervisory and junior management experience, I am a hard working individual and is prepared to put in the time and effort to ensure that performance, metrics, and company needs are on target.

Experience

1. Talent Acquisition Specialist

   Commerce Bank

   Apr 2021 — Present · Kansas City, MO, US

Education

• William Jewell College

  Bachelor of Arts - BA, Mass Communication/Media Studies

  2002 — 2005

• Van Horn High School

  General Education, Communication and Media Studies

  1998 — 2002

• Western Governors University

  Master of Science - MS, Human Resources Management

• Western Governors University

  Bachelor’s Degree, Human Resources Management and Services

  2015 — 2018

Skills

• Attendance Management
• Training Management
• Troubleshooting
• Management
• Team Building
• Records Management
• Process Improvement
• Customer Service
• Payroll
• Call Center Development
• Training
• Interviews
• Event Management
• Time Management
• Leadership
• Job Fairs
• Coaching
• Employee Training
• Call Centers
• Supervisory Experience
• Development & Delivery of Training
• Report Building
• Human Resources
• Administrative Organization
• Office Management
• Database Administration
• Great Troubleshooting Skills
• Call Center Administration
• Microsoft Office
• Microsoft Office 2007