Monica Chatterjee

About Monica Chatterjee

A data driven operations leader with 7+ years driving growth strategies, I am currently the Vice President of Operations at a mid-sized niche tech company where I specialize in project management, growth strategies, and driving operational efficiencies. This includes operations scaling, process optimization (digital transformation, metric analysis, performance tracking), and partnerships, as well as working closely with the CEO to contribute to strategic short-term and long-term planning.As the cross-functional head of operations I partner with C-suite executives as well as lead a high-impact 16-member transformation team across Ops, Finance, Marketing, HR, Legal and other functions within the organization to grow the business and set the next stages for success. My expertise includes contract lifecycle management, brand growth, talent strategy, and process optimization. As such, I\'ve been instrumental in transforming employee engagement and contract management, thus aligning workforce development initiatives with business objectives. Some of my key successes include advising on long-term strategic planning for 25+ managers, thereby increasing overall productivity and improving company-wide cost efficiencies as part of a renewed plan for operational excellence. Empathy and compassion are at the core of my leadership. They’ve been invaluable components in building trust with my team and partners, shaping meaningful policies, and driving cross-functional initiatives through constructive engagement. In a customer-first company culture, a compassionate leader fosters a positive work environment that effectively helps to retain top talent. Beyond work I love learning new skills, whether it’s a new language or a dance form. I can speak five languages with varying levels of proficiency and have experience in six dance styles. Currently, I’m learning French and improving my dance techniques through dancers’ workout forms. And I bring this very same creative energy to my work, always thinking outside the box as much as pushing new limits.

Experience

1. VP Operations

   Rebaca Technologies

   Jun 2018 — Present · Santa Clara, IN

   16 direct reports in cross-functional teams, including Finance, Legal, Operations, HR and AdministrationExpertise in executing strategic initiatives, boosting operational agility by 18% and saving $50K annually. Skilled in process optimization and organizational scaling to drive business growthStrategic Leadership: Led digital transformation initiatives by streamlining operations and automation, including implementing an HR tool, migrating to Microsoft 365, and introducing SignNow for remote contract execution saving $20K annually and eliminating 100 hours/month of manual workOperations Excellence: Orchestrated end-to-end client onboarding and SOW renewals for 5+ Fortune 500 clients, managing compliance including employee documentation, and invoicing for 50+ resources. Achieved 100% procurement compliance while meeting resource deployment timelinesFinancial Management:Led cost-benefit analyses via monthly business reviews with key stakeholders, optimizing resource allocation, negotiating favorable Fortune 500 contract terms, and implementing data-driven pricing strategies, enhancing project profitability 10% within 12 month and maintaining client satisfactionLegal & Contract Negotiations: Pioneered contract lifecycle management with Fortune 500 clients, securing favorable terms for IP protection and liability while mitigating legal risks, executing 42+ high impact contracts with Technical Leads and Sr. Engineering Managers across US and Global MarketsChampioned the development of standardized NDAs, MSAs, SoWs, and License Agreements, and leading training programs on negotiation tactics and compliance, reducing legal fees by per agreement and turnaround time by 3-4 daysTalent Management:Spearheaded organizational restructuring aligning roles for efficiency, career growth and workforce scalability, retaining 80% top talent annually across India and US; defined hierarchy, aligned benefits, and implemented AOP-linked performance reviews

Education

• Santa Clara University Leavey School of Business

  Bachelor of Commerce - BCom, Management Information Systems, Business