Monica Angel
Senior Engineering Manager, Agent Facing Applications (Pega, IVR, Agent Facing Portals) at CSAA Insurance Group, a AAA Insurer
- Role
- Senior Engineering Manager, Agent Facing Applications (Pega, Ivr, Agent Facing Portals) at CSAA Insurance Group
- Location
- Litchfield Park, AZ, US
- LinkedIn followers
- 500 followers
About Monica Angel
Working as an Engineering Manager at CSAA means I get to help teams develop, test and maintain innovative solutions for our agent facing applications. Whether efficiently managing an organization or developing strategic business solutions, my ability to establish a culture of honesty and credibility and integrate complex information into a systematic framework, allow an organization to accomplish its enterprise goals.CSAA Insurance Group is more than an insurance company— we have the courage to care and the passion to succeed. We enjoy a diverse and inclusive culture that cares about the communities we serve.
Experience
Senior Engineering Manager, Agent Facing Applications (Pega, Ivr, Agent Facing Portals)
Sep 2021 — Present · AZ, US
Education
W. P. Carey School of Business – Arizona State University
Bachelor of Applied Science (BASc)
Skills
- Analysis
- Pmo
- Pmp
- Leadership
- Business Process Management
- Business Process
- Data Warehousing
- Business Requirements
- Process Management
- Information Technology
- Business Intelligence
- Release Management
- Outsourcing
- Women Leaders
- Enterprise Architecture
- Sharepoint
- Testing
- IT Service Management
- Ms Project
- Collaborative Problem Solving
- Software Project Management
- Crm
- Itil
- Agile Methodologies
- Management
- Business Analysis
- Project Management
- IT Management
- Waterfall
- Vendor Management
- Resource Management
- Software Documentation
- Sdlc
- Process Improvement
- Requirements Analysis
- IT Strategy
- User Acceptance Testing
- Software Development
- Scrum
- Requirements Gathering
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.