Monica Vela

Business Intelligence Analyst | Reporting and Analytics

Role: Business Intelligence Analyst at American Arbitration Association
Location: New York, NY, US
LinkedIn followers: 500 followers

About Monica Vela

Passionate Business Intelligence Analyst with 11 years of experience, dedicated to finding data-driven solutions to drive sustainable growth, positive financial results and customer satisfaction. Collaborative and independent, inquisitive and focused; a customer-focused problem solver interested in empowering users with actionable information.BI: Business Intelligence, Reporting, Analytics, Data Visualization, Dashboards, Business and Functional Requirements, Data Governance Software/Applications/Tools: Tableau, MicroStrategy, Cognos, Excel, SQLPeople: Customer Support, Training, Coaching, Stakeholder Management Projects: Project Management, Process Optimization, Strategic Planning, Implementation

Experience

Business Intelligence Analyst
American Arbitration Association
Jan 2021 — Present

Education

The University of Texas at Austin
Bachelor's Degree, Philosophy

Skills

Customer Service
Project Planning
Team Leadership
E-Commerce
Retail

Contact information

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Work email
v••••@adr.org
Personal email
•••••@•••••.com
Direct dial
+19•••••••15

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Current company

American Arbitration Association

Alternative Dispute Resolution · 1.4K employees · Founded 1926 · New York, New York, United States

The American Arbitration Association® (AAA®), with its long history and experience in the field of alternative dispute resolution, provides services to individuals and organizations who wish to resolve conflicts out of court. The AAA role in the dispute resolution process is to administer cases, from filing to closing. The AAA provides administrative services in the U.S., as well as abroad through its International Centre for Dispute Resolution® (ICDR®). The AAA's and ICDR's administrative services include assisting in the appointment of mediators and arbitrators, setting hearings, and providing users with information on dispute resolution options, including settlement through mediation. Ultimately, the AAA aims to move cases through arbitration or mediation in a fair and impartial manner until completion. Additional AAA services include the design and development of alternative dispute resolution (ADR) systems for corporations, unions, government agencies, law firms, and the courts. The Association also provides elections services as well as education, training, and publications for those seeking a broader or deeper understanding of alternative dispute resolution.

adr.org

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About Monica Vela

Experience

Business Intelligence Analyst

Education

The University of Texas at Austin

Skills

Find verified contacts for anyone on LinkedIn