Monica Swafford

Director, Technical Product Delivery Management @DIRECTV

Torrance, CA, US
EMAILS
m••••••••@directv.com
MOBILE NUMBERS
+13•••••••26

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WORK HISTORY

Aug 2021 — Present

Director, Technical Product Delivery Management @DIRECTV

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El Segundo, CA, US

Lead enterprise-wide initiatives spanning Solution Train Engineering (STE), IT financial management, Agile portfolio governance, and culture transformation.• Led IT Solutions Delivery financial management for a $22M+ portfolio, maintaining a balanced budget while supporting initiatives aligned to strategic priorities• Spearheaded cross-functional transformation by implementing structured financial tracking, forecasting processes, work order governance, and automated KPI reporting, enhancing budget transparency and enabling data-driven decisions.• Directed delivery of DIRECTV’s largest portfolio segment (Consumer Satellite), overseeing $35M+ in annual investment and managing a 45+ person cross-functional team across internal and vendor resources.• Established Agile portfolio governance and PI Planning frameworks, delivering measurable improvements in delivery, velocity, platform stability, and cross-team coordination.• Designed and launched scalable onboarding and enablement programs to accelerate new team member productivity and streamline cross-business knowledge transfer.• Presented to senior leadership and key stakeholders on program performance, risks, and mitigation strategies to ensure alignment with enterprise and business objectives.

EDUCATION

N/A

California State Polytechnic University-Pomona

Bachelor’s Degree, Computer Information Systems

N/A

AGILE SAFe

Certified SAFe 4 Agilist

N/A

New York University

Certificate, EMBA IT Leadership

SKILLS

AnalysisPmpSoftware Development Life Cycle (Sdlc)Business ProcessProcess ImprovementProduct ManagementBusiness AnalysisBusiness IntelligenceE-CommerceCall CenterVisioBusiness Process ImprovementRequirements AnalysisSoftware Project ManagementCrmErpVisual BasicIntegrationGap AnalysisProgram ManagementSdlcDatabase AdministrationVendor ManagementCross-Functional Team LeadershipHtmlRequirements GatheringIT StrategyEnterprise ArchitectureProject ManagementTeam Management

ABOUT MONICA SWAFFORD

Technology and PMO Executive | 25+ Years Driving Strategy into Action | Agile, AI, DevOps | People-First Transformation Leader.Technology and PMO executive with 25+ years of experience leading large-scale transformations and managing portfolios exceeding $35M across Fortune 500 organizations. Delivered $1.8B+ in business value by aligning strategy and execution through Agile portfolio management, AI adoption, and DevOps automation. Known for simplifying complexity, establishing strong governance, and building high-performing, people-first teams that consistently deliver measurable, sustainable business outcomes.

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