Monica Singh
Human Resources Generalist @Chick-Fil-A Tanger Ottawa
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WORK HISTORY
Human Resources Generalist @Chick-Fil-A Tanger Ottawa
Ottawa, ON, CA
Recruitment & Onboarding: Manage full-cycle hiring, from sourcing and interviewing to onboarding new employees.• Payroll & Compensation: Administer payroll, benefits, and compensation structures while ensuring compliance with labor laws.• Training & Development: Design and implement training programs to enhance employee skills and career growth.• Performance Management: Oversee performance review systems, goal setting, and continuous feedback processes.• Employee Relations & Compliance: Handle workplace policies, conflict resolution, and labor law compliance.• HR Operations & Strategy: Support leadership in developing and executing HR initiatives that drive employee engagement and business success.
EDUCATION
Savitribai Phule Pune University
Master of Business Administration (MBA)
University of Mumbai
Bachelor of Pharmacy - BPharm
ABOUT MONICA SINGH
I am an HR Generalist with over 8 years of experience driving end-to-end HR operations across diverse industries, including SaaS, IT Consulting, retail, education, and hospitality. My expertise spans talent acquisition, payroll, performance management, employee relations, training & development, and HR compliance. As a Registered Professional Recruiter (RPR) and member of HRPA, I combine my recruitment background with a strategic HR mindset to build strong partnerships with leaders, enhance the employee experience, and implement data-driven people strategies that support business growth. Passionate about fostering a people-first culture, I focus on creating environments where employees feel supported, engaged, and empowered to succeed. CORE HR SKILLS • Talent Acquisition & Onboarding: Full cycle hiring (technical & non-technical), strategic sourcing, employer branding, DEI hiring, reference check, candidate engagement. • HR Operations & Compliance – HR policies, labor laws, documentation, workplace investigations, conflict resolution, WSIB. • Payroll & Compensation – Payroll administration, benefits, job evaluations, salary structuring, preparing ROE, & T4 • Performance Management – Goal setting, performance reviews, coaching & feedback frameworks • Training & Development – Employee upskilling, onboarding programs, leadership development. • JHSC (Joint Health & Safety Committee): Active member, responsible for assigning and conducting monthly inspections, leading committee meetings, and ensuring workplace safety compliance. • WSIB Case Management: Administer WSIB claims, incident reporting, and return-to work programs, ensuring proper documentation and compliance with regulations. • HR Technology & Analytics – HRIS & ATS -Dayforce, Folks HR, JazzHR, HUMI, Workday, JobDiva), Slack, Connectteam, LinkedIn Recruiter, Microsoft Excel (VLOOKUP, Pivots, Charts), PowerPoint
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