Monica Shen Knotts
Chief of Staff | Director of Product Management | Strategic Planning | Global Leadership | Company Culture | Historic Ballroom Dance
- Role
- Chief of Staff to Twilio Chief Revenue Officer at Twilio
- Location
- San Jose, CA, US
- LinkedIn followers
- 500 followers
About Monica Shen Knotts
As a Director of Product Management and Chief of Staff, I established collaborative environments across functions, aligning product lines with global engineering, PM, and UX teams. With extensive experience working with senior management in complex environments, I have driven strategic portfolio direction based on customer needs and market demands.I had a variety of roles in the TelePresence and Enterprise Networking industries, shipping products, driving operations, and leading SD-WAN go-to-market analysis and execution. My products included Cisco’s first speech recognition interface, executive TelePresence video endpoints, and content-sharing experiences for the iPad and custom touchscreen devices.A long-time champion of diversity and inclusion in the workplace, I served as a company Culture Ambassador, focused on bridging the gaps between aspirational values and employee experience. Requested speaker on innovation, product management, and career networking. Granted two video patents from the US Patent Office.
Experience
Chief of Staff to Twilio Chief Revenue Officer
Apr 2024 — Present
Education
Stanford University
BS
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