Monica Sharp
Dedicated professional with 20+ years of experience and a proven knowledge of back office operations, order management, sales support, project management, HR processes, compliance audits and data entry.
- Role
- Benefits Counselor at Aon
- Location
- Naples, FL, US
- LinkedIn followers
- 500 followers
About Monica Sharp
In my most recent role as a benefits counselor at Aon, I work 100% remotely with clients…
Experience
Benefits Counselor
Sep 2023 — Present · Naples, FL, US
Counselor - worked 100% remotely with clients in a variety of states across the US in a high-volume inbound call center environment.Primary point of contact to address benefit questions to educate and enroll members in core medical, dental, vision and voluntary benefits.Selected to participate in special projects to resolve more complex issues.Performed all other related and compatible duties as assigned.
Education
College of St. Catherine St. Paul, MN
Marketing and Microeconomics
1996 — 2000
Skills
- Customer Satisfaction
- Public Sector
- Microsoft Word
- Salesforce.com
- Account Management
- Wireless
- Microsoft Excel
- Facilities Management
- Microsoft Office
- Sales
- Customer Support
- Telecommunications
- Sales Order Processing
- Sales Operations
- Customer Retention
- Customer Service
- Administrative Assistants
- Direct Sales
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