Monica S.

About Monica S.

Monica Shaw is a seasoned Implementation Project Manager with a strong track record of leading complex, cross-functional deployments in both public and private sectors. Currently supporting BD’s Medication Management Solutions (MMS) Pyxis Logistics platform, she specializes in aligning federal healthcare requirements with advanced inventory and medication technologies. Her work ensures regulatory compliance, operational efficiency, and measurable improvements in patient safety across VA hospitals and other federal health systems.Monica brings over a decade of project leadership experience, including roles at Health First, SDI Systems, and the University of Arkansas for Medical Sciences. Her background spans healthcare, government, finance, and communications, showcasing her adaptability and strategic execution across diverse environments. She’s known for translating contract deliverables into actionable plans, managing stakeholder alignment, and driving performance through data-backed KPIs.Her military service as a Radio Frequency Technician in the U.S. Air Force Reserve further reflects her discipline and technical acumen. In this role, she supports secure communications across tactical and fixed environments, often under time-sensitive conditions—demonstrating her reliability and precision under pressure.Monica holds an MBA and a PMP certification, with top skills in SAP, Salesforce, and account management. Her leadership style is proactive and collaborative, often serving as the primary liaison between technical teams, pharmacy directors, and government contracting officers. She’s deeply committed to continuous improvement, mentoring junior personnel, and identifying opportunities for long-term growth and system optimization.Her career reflects a blend of strategic thinking, hands-on execution, and a strong commitment to service—whether supporting national healthcare initiatives or mentoring teams in high-stakes environments.

Experience

1. Radio Frequency Technician

   U.S. Air Force Reserve

   Jul 2021 — Present · Cocoa Beach, FL, US

   As an RF Support Technician, I support mission-critical communications by installing, maintaining, and troubleshooting radio frequency systems across air, ground, and satellite platforms. This role ensures secure, reliable transmission capabilities for operational readiness and command-and-control functions. I work in both tactical and fixed environments, often under time-sensitive conditions- Install and configure RF communication systems including radios, antennas, satellite terminals, and supporting hardware- Conduct preventive and corrective maintenance on RF equipment to ensure operational integrity and minimize downtime- Perform frequency management tasks such as spectrum analysis, interference mitigation, and coordination with joint service partners- Troubleshoot signal path issues using diagnostic tools like spectrum analyzers, multimeters, and oscilloscopes- Support tactical deployments by setting up mobile communication systems in field environments- Maintain encryption and secure transmission protocols in compliance with cybersecurity and classified communication standards- Document maintenance actions and system configurations in accordance with Air Force technical orders and reporting requirements- Train and mentor junior personnel on RF systems operation, safety procedures, and troubleshooting techniques- Coordinate with network and cyber teams to ensure RF systems integrate with broader communication infrastructure- Participate in readiness exercises and inspections to validate system performance and unit preparedness.

Education

• Eastern Florida State College

  Associate of Arts (A.A.), General Studies

  2002 — 2005

• University of Central Florida

  Bachelor of Arts (B.A.), Interpersonal and Organizational Communication

  2006 — 2009

• Henderson State University

  Master of Business Administration (M.B.A.), Accounting and Business/Management

  2014 — 2016