Monica Reid
Known for building high-performing teams, delivering exceptional customer and patient experiences, and achieving measurable results in fast-paced, high-stakes environments
- Role
- Case Manager at Genentech
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Monica Reid
Dynamic and compassionate leader with 15+ years of experience in training, talent development, healthcare reimbursement, and multi-state operations management. Known for building high-performing teams, delivering exceptional customer and patient experiences, and achieving measurable results in fast-paced, high-stakes environments. Adept at bridging operational, human, and cultural goals — whether leading training for hundreds of locations, mentoring new hires, or guiding patients through life-changing medical coverage decisions. Recognized for empathy-driven communication, strategic problem-solving, and a relentless focus on improving outcomes for both people and organizations.
Experience
Case Manager
Sep 2022 — Present
As a part of the Access Solutions Ophthalmology Team I provide customer focused reimbursement support to patients and physicians. I help to educate, inform, and assist patients and providers through the reimbursement process. I help to Identify and facilitate referrals to alternative coverage options and financial assistance programs for patients who are under insured or require copay assistance.
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.