Monica Quintero
Head of Digital @Stockport Homes Group
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WORK HISTORY
Head of Digital @Stockport Homes Group
Stockport, GB
Over the past 2.5 years, I\'ve been fortunate to lead on Stockport Homes’ digital journey, focusing on enhancing customer experiences and operational efficiency through strategic technology integration, including AI engines and RPA. Proud to have played a pivotal role in reshaping our digital landscape, striving to create a more efficient, customer-centric, and technologically advanced organization.Secured investment for the establishment of a Digital Development studio with an ROI commitment. Established development best practices, including three delivery pipelines such as digital consultancy and RPA, working collaboratively with cross-functional teams to deliver user-centric solutions and innovative use of automations.
EDUCATION
Chartered Institute of Housing
CIH Level 3 Certificate in Housing Practice (QCF), Managing Housing Services
Universidad de Guadalajara
International Relations and Politics
ABOUT MONICA QUINTERO
I am a passionate, enthusiastic, caring individual with a strong social conscience, moral compass and work ethic. I possess a strong combination of experience delivering digital transformation within and outside the housing sector. I have worked in digital transformation in housing for over a decade including working outside of the sector with a combination of housing clients, supporting them on their digital journey from a digital strategy and the art of the possible perspective. I have supported over 22 clients all at different stages of their digital journey with varied degrees of digital ambitions and teams.
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