Monica L.
Strategic L&D Leader | Biotech/Pharma | Compliance Training | Organizational Development | LMS Implementation
- Role
- Associate Director, Learning Services at Eli Lilly and Company
- Location
- Burlington, MA, US
- LinkedIn followers
- 500 followers
About Monica L.
As a strategic Learning & Development leader with over 20 years of experience in the biotech and pharmaceutical sectors, I specialize in building enterprise-wide training ecosystems that drive compliance, performance, and innovation. My focus is on aligning L&D strategies with business goals, empowering both global teams and individual contributors to thrive.I bring a strong customer-first mindset to every initiative I lead — most notably in redesigning and managing Eli Lilly’s Education Assistance Program. By improving escalation processes, streamlining issue resolution with AI tools, and creating learner-focused workflows, I delivered a more seamless experience for employees pursuing education. These enhancements not only improved satisfaction but also directly supported our DEI goals by expanding access to development opportunities for a more diverse workforce.Across my roles, I’ve led the design and execution of impactful training for functions including Legal, HR, and Manufacturing. I’ve implemented global LMS platforms (e.g, SuccessFactors), overseen cross-functional transformation projects, and managed vendor ecosystems with an eye on performance, compliance, and cost efficiency.Known for my operational discipline, cross-functional influence, and focus on measurable outcomes, I’m passionate about creating learning environments where people and organizations grow together.I’m currently pursuing Director-level L&D roles in biotech/pharma where I can help drive workforce development, digital learning innovation, and inclusive growth strategies.
Experience
Associate Director, Learning Services
Jul 2022 — Present · US
Project/program management, corporate initiative training, Account management for Legal, Aviation, and HR Tech. Manage suppliers and matrix organization to support global objectives and company goals. Manage and oversee the Education Assistance Program.
Education
Rutgers University
BS
Rutgers University–Newark
MS
Rutgers School of Business - Camden
MBA
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