Monica Kale
Hotel Operations Leader
- Role
- Guest Services Manager at Accor
- Location
- Nashik, IN
- LinkedIn followers
- 500 followers
About Monica Kale
Seasoned and result-driven Hotel Operations Leader with over 20 years of experience in hospitality management, including pre-opening, rebranding, and multi-property oversight. Proven ability to drive revenue, guest satisfaction, and team engagement while ensuring high operational standards and safety compliance. Recognized for leadership roles across brands like IHCL, JLL, and Accor, and for spearheading initiatives around gender diversity and inclusion. Strong background in managing cross-functional teams, driving cost efficiency, and implementing strategic safety and service protocols.
Experience
Guest Services Manager
Dec 2023 — Present
Education
Amro College of Hotel Management, B.Sc. H.S.Rajur Bahula, CIDCO, Nashik 422010
Hospitality Management
2000 — 2003
Skills
- Hotel Booking
- Opening Hotels
- Revenue Analysis
- Microsoft Office
- Hospitality Management
- Social Media Marketing
- Customer Service
- Reservation
- Pre-Opening
- Property Management Systems
- Hospitality Industry
- Rooms Division
- Resorts
- Pre-Opening Experience
- Revenue Forecasting
- Networking
- Hotel Management
- Training
- Hotels
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