Monica Jhingon

About Monica Jhingon

Head of Learning & Development with 15+ years of experience building and scaling enterprise L&D and leadership capability ecosystems across Big 4, corporates, education, and social-impact organisations, with extensive GCC and cross-border consulting exposure across the Middle East, Africa, and Asia.Career impact highlights:• Governed enterprise learning portfolios impacting employees, partnering with senior leadership to drive assessment-led, data-informed capability decisions• Built L&D functions from the ground up, operationalising competency frameworks, leadership development architectures, and workforce readiness models• Accelerated speed-to-competency through analytics-driven learning design, assessment frameworks, and program governanceCore expertise includes:• Enterprise L&D and leadership development strategy• Assessment centres, competency frameworks, and succession readiness• HR and workforce capability building (HRBP, analytics, workforce planning)• Learning analytics, speed-to-competency, and capability measurementSelect leadership experience:• Deloitte (USI): Governed enterprise learning programs for a employee population, partnered with VP-level stakeholders using assessment and competency data to inform hiring and capability decisions• MarketStar (Regalix): Built the L&D function from scratch and delivered leadership capability programs for global technology clients including Google• Capgemini: Led leadership and behavioural capability programs across locations, pioneered inclusive classroom models, and applied predictive learning analyticsConsulting & cross-border engagements:Delivered leadership, HR, and workforce capability consulting across UAE, Middle East, Africa, and Asia for organisations such as Etisalat (UAE), Norwegian Refugee Council, Save the Children, Tata Steel Foundation, Tata Communications, Syngene, and Condé Nast.Current role:Leading the creation of a structured, enterprise-wide L&D function across the Srinath Group, shifting from ad-hoc training to a value-creating, revenue-enabling L&D model through faculty capability development, AI-enabled learning, and assessment-led strategy.Open to:Senior Learning & Development roles, Leadership & Talent Development, and HR / Workforce Capability Consulting roles across GCC (UAE, Saudi Arabia) and global contexts.

Experience

1. Head of Learning and Development

   Srinath University

   Jun 2025 — Present · Jamshedpur, IN

   Established the Learning & Development function for the first time, transforming fragmented training into a strategic capability focused on workforce readiness and future skills• Repositioned L&D from an informal soft-skills function to a value-creating, revenue-enabling capability, aligned to institutional growth and employability outcomes• Built, led, and coached a multidisciplinary L&D team (faculty, aptitude, and employability trainers), setting standards and ensuring consistent delivery across institutions• Designed and implemented a competency-based, AI-enabled employability curriculum integrating Gen-AI literacy, aptitude, communication, and workplace readiness• Introduced digitised assessments and predictive analytics to identify interview-ready and high-risk learners, enabling targeted academic and employability interventions

Education

• Symbiosis college of distance learning

  PGDID, Instructional Design

  2017 — 2018

• Edith Cowan University, Australia

  MBA, Finance

  2007 — 2008

• Indian Society for Training and Development

  Diploma in Training and Development, Learning and Development

  2011 — 2014

• XLRI

  Data science using R and Excel

  2018