Monica Grashuis

WORK HISTORY

ABOUT MONICA GRASHUIS

Goal-driven, accountable, and compassionate professional with a demonstrated history of working in the hospital & health care industry. Possess extensive managerial and administrative experience. Dedicated to achieving high standards of work ethics and actively seeking to improve processes, diagnose trends, implement procedures and refine processes. Proven history of integrating new health care delivery systems, and restructuring work in a complex regulatory environment. Skilled in Business Planning, Coaching, Advertising, Sales, and Entrepreneurship. Thrives within innovative business environments and strong attention to detail, results, and productivity while developing strong relationships built on foundations of trust. Highlights Developed, implemented, and led process and procedure improvements to enhance efficiency, productivity, and patient experiences while measurably reducing expenses. Proven success in health program management and implementation, as well as experience in operational leadership. Created business plans and run innovative telehealth programs following approved legal structures. Integrated CRM platform to optimize sales and marketing processes and improve customer service across the organization. Developed and implemented successful sales and go-to-market strategy that has Increased customer retention rate by 80% and sales by 75% in one year. Core Skills and Expertise • Business Strategy• Healthcare Management• Operational Excellence• Policy Development• Program Management • Business Development• Process Improvement• Sales Growth• Customer Retention• Budgeting • Customer Relationship Management• Social Media Marketing• Public Speaking• Account Management• Leadership Technologies Microsoft Office Suite, Mac Keynote, Pages, Numbers, G-Suite, SalesForce Reach Me g••••••••@gmail.com