Monica Flick
Customer Service Specialist @ Sodexo @ Lehigh University
- Role
- Customer Service Specialist at Sodexo
- Location
- Bethlehem, PA, US
- LinkedIn followers
- 500 followers
Experience
Customer Service Specialist
Aug 2025 — Present
Customer Service role @ Lehigh University with Sodexo. A Customer Service Specialist at Sodexo serves as the main point of contact for customers, handling inquiries and resolving issues through various channels like phone, email, or in-person. Responsibilities include managing client interactions, documenting conversations for follow-up, and ensuring a positive experience for customers within Sodexo\'s food or facilities management operations. Engaging our employees to provide the best customer service experience to all our customers (students, faculty, staff, each other and all of our visitors). And more, as we adapt everyday to change and embrace it. Your Success is Our MissionWe listen, learn and bring our experience to create tailored food and facilities management services unique to your business needs. From enhancing employee well-being through sustainable, nutritious and delicious food offerings to optimizing your facilities for peak efficiency and cleanliness, your goals are at the center of our solutions. We are the global leader in sustainable food and valued experiences at every moment in life: learn, work, heal and play. We believe in creating a better day for everyone to build a better life for all.
Education
Northampton Community College
Medical Laboratory Technology, Medical Laboratory Technology
1983 — 1985
Skills
- Workers Compensation
- Life Insurance
- Disability Insurance
- Commercial Insurance
- Voluntary Employee Benefits
- Underwriting
- Recruiting
- Group Medical
- Flexible Spending Accounts
- Erisa
- Open Enrollment
- Working with Brokers
- Long-Term Care
- Group Insurance
- Hra
- Claims Management
- Health Care Reform
- Account Management
- Claim
- Benefits Administration
- Vision Insurance
- Employee Benefits
- Cafeteria Plans
- Medicare
- Health Insurance
- Brokers
- Critical Illness
- Accident
- Benefits Design
- Self-Funded
- Insurance
- Sales
- Cobra
- Dentistry
- Term Life Insurance
- Customer Service
- Health Savings Accounts
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.