Monica Crosby
Regional Director of Clinical Operations @AbsoluteCare
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WORK HISTORY
Regional Director of Clinical Operations @AbsoluteCare
Cleveland, OH, US
EDUCATION
University of Phoenix
Master of Business Administration - MBA, Human Resources Management and Services
University of Phoenix
Bachelor of Applied Science (B.A.Sc.), Health/Health Care Administration/Management
Remington College
Medical Assisting
ABOUT MONICA CROSBY
With over fifteen years of experience as a practice manager and supervisor, I am a seasoned leader in healthcare operations and management. I currently serve as the Practice Administrator at AbsoluteCare, a comprehensive and innovative healthcare provider for chronic care patients. In this role, I oversee the daily operations of the clinic, ensuring quality, efficiency, and compliance with all policies and regulations. I have a proven track record of building and maintaining positive professional relationships with providers, staff, and patients, as well as reducing turnover rates and increasing productivity. I am also skilled in financial counseling, surgery scheduling, charge entry, coding, and medical records management. I hold a Certified Clinical Medical Assistant credential from the National Health Association and a Master of Business Administration degree with a focus on Human Resources Management from the University of Phoenix. I am passionate about delivering friendly and quality customer service, facilitating staff training and development, and improving patient outcomes and satisfaction.
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