Monica C. Lopez

About Monica C. Lopez

I’m a results-driven professional who thrives at the intersection of data, strategy, and…

Experience

1. Delivery Capability Lead

   Centric Consulting

   Mar 2019 — Present

   Proven success in orchestrating effective communication between clients and technical teams, consistently delivering high-impact solutions. A natural leader who steps in to provide direction where leadership is lacking, driving visible progress. Adept at fostering growth, improving processes, and leading initiatives to elevate internal capabilities.• Effectively assumed control of leadership-deficient projects, steering teams towards evident progress and seamless integration with support teams, ensuring continued advancement.• Exercised a pivotal role in teams necessitating structure and guidance, providing impactful peer leadership, valuable feedback, and precise direction to to facilitate visible progress and improved team dynamics.• Produced user training videos and conducted training sessions to empower clients in comprehending and effectively utilizing newly implemented business reports.• Co-facilitated teams to initiate data governance for business reporting. Drove clearer communication across departments and thoroughly documented use cases, definitions, and formulas.• Co-created multifaceted Power BI reports for new business metrics that showcased the metrics as well as business views to direct management.• Quickly assimilated the client business knowledge to become highly collaborative part of the team. Confidently presented new client reporting to C-level executives, managers, and team members. Engaged in various internal initiatives aimed at enhancing processes, deliverables, and fostering internal growth and improvement.• Insurance Analytics Platform (IAP) Product Owner leading a working group tasked with maintaining and enhancing the platform demo as we progress with each new implementation.• Lead the Center of Excellence Project Delivery Discipline to foster internal growth and leadership promotion.• Managed and facilitated teams to create and organize training for our National Data & Analytics team.

Education

• University of Indianapolis

  Bachelor of Science, Mathematics

  1997 — 2001

• Miami University

  Masters of Science, Statistics

  2001 — 2003

Skills

• Teaching Adults
• Data Mining
• Sas Visual Analytics
• Sas Information Delivery Portal
• Sas Bi Dashboard
• Long-Term Customer Relationships
• Management
• Highly Detail Oriented
• Leadership
• Simca
• Sas
• Microsoft Word
• Team Leadership
• Inspiring People
• Data Analysis
• Six Sigma
• Segmentation
• Analytical Skills
• Visio
• Customer Experience
• Statistics
• Sas Management Console
• Sas Programming
• Goal-Oriented Individual with Strong Leadership Capabilities
• Project Management
• Microsoft Publisher
• Customer Retention
• Training
• Analysis
• Oral & Written Communication Skills
• Tenacious Work Ethic
• Business Analytics
• Sas E-Miner
• Tableau
• Statistical Modeling
• Sas Web Report Studio
• Microsoft Excel
• Problem Solving
• Business Intelligence
• Meticulous