Monica Bansal
Career Coach @ upGrad | Soft Skills Trainer | Communication Skills and Behavioral Coach | Edtech | Learning & Development | Empowering individuals to thrive personally and professionally
- Role
- Career Coach at upGrad
- Location
- Jaipur, RJ, IN
- LinkedIn followers
- 500 followers
About Monica Bansal
I believe that the right guidance at the right time can transform not just careers—but…
Experience
Career Coach
May 2023 — Present
Guided 500+ learners in identifying strengths, passions, and career goals, resulting in a 92% improvement in career clarity and goal alignment scores.Reviewed and approved Career Skills assignments for multiple cohorts, ensuring quality and driving an 85%+ student success rate in career transition milestones.Conducted 1:1 and group resume/LinkedIn profile assessments, improving learners’ visibility and driving a 40% increase in interview calls within 3 months.Collaborated with curriculum and operations teams to enhance learning materials and coaching processes, improving learner satisfaction scores by 25%.Resolved learner queries within 24 hours across EST, PST, and MST time zones, achieving a 98% query resolution rate and boosting learner retention.Led initiatives as Cohort Manager, delivering impactful workshops and progress tracking that boosted program completion rates by 30% across multiple cohorts.
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