Monica Anderson

Program Management Assistant Oa Adpac @U.S. Department of Veterans Affairs

Dallas, TX, US

Perform entry-level HR support functions by assisting leadership with onboarding, personneldocumentation, and HR system coordination.• Review and verify employee qualification data, position information, and onboarding records forcompleteness, accuracy, and regulatory compliance.• Analyze administrative and staffing data to identify gaps or issues, recommend corrective actions orsolutions under supervisory guidance, and support workforce readiness decisions.• Prepare, update, and maintain SOPs supporting recruitment, onboarding, credentialing, employeerecords, administrative workflows, and ADPAC processes.• Support processing of HR-related actions by validating forms, resolving missing or inconsistent data,coordinating corrections with HR offices, and tracking status to completion.• Maintain HR system accuracy through cross-system data validation across HR Smart, EPAS, CCMS,Active Directory, credentialing files, 6-part folders.• Gather facts, analyze findings, and prepare documentation supporting internal controls, audits,compliance reviews, and inspection readiness.• Manage ADPAC responsibilities and procurement by granting system and Velocity access, PIVsponsoring, coordinate credentialing actions, submit EPAS requests, and initiating equipment requests.• Serve as point-of-contact records management liaison and program assistant for PAS, coordinatingrecords control, retention, and retrieval to ensure compliant and efficient program operations.• Provide information and guidance to employees and supervisors regarding HR systems, procedures,and documentation requirements to ensure consistent application HR practices.• Train staff on onboarding processes, documentation standards, and system access requirements,reinforcing consistent, timely, and compliant HR practices

Amarillo College

Associate of Science - AS

University of North Texas G. Brint Ryan College of Business

Bachelor of Business Administration - BBA, Business Administration and Management, General