Mona Vandale
Sr. Support Delivery Manager/Crisis Manager at Microsoft
- Role
- Sr Support Delivery Manager Crisis Manager at Microsoft
- Location
- Rock Hill, SC, US
- LinkedIn followers
- 500 followers
About Mona Vandale
Highly motivated, detail oriented, multi-tasking individual with strong customer service…
Experience
Sr Support Delivery Manager Crisis Manager
Apr 2008 — Present · Irving, CO
As a CritSit/Crisis Manager, I collaborate with stakeholders to manage support resources & communications during customer initiated support incidents and critical service interruptions.As a Vendor Partner Lead, I work cohesively with management levels on both internal and external sides to help drive efficiency and address areas of opportunities within the day-to-day business operations.
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