Monami S.

Analyst, Operations Control Reconciliation @Scotiabank

Toronto, ON, CA

Performed monthly reconciliations for GICs and mutual fund transactions using Duco, Fundserv, and Broadridge (HOD) to ensure accuracy between internal books and external systems.•Processed and validated transactions through Fundserv, ensuring timely fund order placement, settlement matching, and accurate pricing.•Used Broadridge HOD to reconcile and monitor daily investment positions, client instructions, and account-level activity.•Monitored and investigated discrepancies in client holdings, trade settlements, and interest accruals, resolving breaks in a timely manner.•Ensured accurate posting of GIC maturities, renewals, and mutual fund redemptions across client and corporate accounts.•Escalated high-risk or aging reconciliation items to management and contributed to root cause analysis to prevent recurring breaks.•Maintained compliance with internal policies and procedures, supporting audit readiness and monthly control certifications.•Utilized Excel (PivotTables, VLOOKUPs) and internal reconciliation systems to streamline reporting and exception handling.•Assisted in onboarding and control documentation for new GIC products or mutual fund series, ensuring alignment with operational standards.•Investigated and resolved trade breaks, unmatched transactions, and settlement issues across client and firm accounts, focusing on GIC maturities, renewals, and mutual fund switches/redemptions.

Wilfrid Laurier University

Bachelor of Business Administration - BBA, Business Administration and Management, General

Toronto Metropolitan University

Bachelor of Commerce - BCom, Business Administration and Management, Marketing

Sir Wilfrid Laurier C.I.

High School Diploma